Melbourne Airport (IATA: MEL, ICAO: YMML), colloquially known as Tullamarine Airport, is the primary airport serving the city of Melbourne, and the second busiest airport in Australia. It was opened in 1970 to replace the nearby Essendon Airport. Melbourne Airport is the main international airport of the four airports serving the Melbourne metropolitan area, the other international airport being Avalon Airport.
The airport comprises four terminals: one international terminal, two domestic terminals and one budget domestic terminal. It is 23 kilometres (14 miles) from the city centre, adjacent to the suburb of Tullamarine. The airport has its own suburb and postcode—Melbourne Airport, Victoria (postcode 3045).
In 2016-17 around 25 million domestic passengers and 10 million international passengers used the airport. The Melbourne–Sydney air route is the second most-travelled passenger air route in the world. The airport features direct flights to 33 domestic destinations and to destinations in the Pacific, Europe, Asia, North America and South America. Melbourne Airport is the number one arrival/departure point for the airports of four of Australia’s eight other capital cities.[a] Melbourne serves as a major hub for Qantas and Virgin Australia, while Jetstar Airways and Tigerair Australia utilise the airport as home base. Domestically, Melbourne serves as headquarters for Australian airExpress and Toll Priority and handles more domestic freight than any other airport in the nation.
Before the opening of Melbourne Airport, Melbourne’s main airport was Essendon Airport, which was officially designated an international airport in 1950. In the mid-1950s, over 10,000 passengers were using Essendon Airport, and its limitations were beginning to become apparent. Essendon’s facilities were insufficient to meet the increasing demand for air travel; the runways were too short to handle jets, and the terminals failed to handle the increase in passengers. By the mid-1950s, an international overflow terminal was built in a new northern hangar. The airport could not be expanded, as it had become surrounded by residential housing.
The search for a replacement for Essendon commenced in February 1958, when a panel was appointed to assess Melbourne’s civil aviation needs.
In May 1959 it was announced that a new airport would be built at Tullamarine, with Prime Minister Robert Menzies announcing on 27 November 1962 a five-year plan to provide Melbourne with a A$45 million “jetport” by 1967. The first sod at Tullamarine was turned two years later in November 1964. In line with the five-year plan, the runways at Essendon were expanded to handle larger aircraft, with Ansett Australia launching the Boeing 727 there in October 1964, the first jet aircraft used for domestic air travel in Australia.
On 1 July 1970, Melbourne Airport was opened to international operations by Prime Minister John Gorton, ending Essendon’s near two decade run as Melbourne’s international airport. Essendon still was home to domestic flights for one year, until they were transferred to Melbourne Airport on 26 June 1971, with the first arrival of a Boeing 747 occurring later that year. In the first year of operations, Melbourne handled six international airlines and 155,275 international passengers.
Melbourne Airport was originally called ‘Melbourne International Airport’. It is at Tullamarine, a name derived from the indigenous name Tullamareena. Locally, the airport is commonly referred to as Tullamarine or simply as Tulla to distinguish the airport from the other three Melbourne airports: Avalon, Essendon and Moorabbin.
On opening, Melbourne Airport consisted of three connected terminals: International in the centre, with Ansett to the South and Trans Australia Airlines to the North. The design capacity of the airport was eight Boeing 707s at a rate of 500 passengers per hour, with minor expansion works completed in 1973 allowing Boeing 747s to serve the airport. By the late 1980s peak passenger flows at the airport had reached 900 per hour, causing major congestion.
In late 1989, Federal Airports Corporation Inspector A. Rohead was put in charge of a bicentennial project to rename streets in Melbourne Airport to honour the original inhabitants, European pioneers and aviation history. Information on the first two categories was provided by Ian Hunter, Wurundjeri researcher, and Ray Gibb, local historian. The project was completed but was shelved, with the only suggested name, Gowrie Park Drive, being allocated, named after the farm at the heart of the airport. During the 1920s, the farm had been used as a landing site for aircraft, which were parked at night during World War II in case Essendon Aerodrome was bombed.
Expansion and privatisation
In 1988, the Australian Government formed the Federal Airports Corporation (FAC), placing Melbourne Airport under the operational control of the new corporation along with 21 other airports around the nation.
The FAC undertook a number of upgrades at the airport. The first major upgrades were carried out at the domestic terminals, with an expansion of the Ansett domestic terminal approved in 1989 and completed in 1991, adding a second pier for use by smaller regional airlines. Work on an upgrade of the international terminal commenced in 1991, with the ‘SkyPlaza’ retail complex completed in late 1993 on a site flanking the main international departure gates. The rest of the work was completed in 1995, when the new three-level satellite concourse was opened at the end of the existing concourse. Diamond shaped and measuring 80 m (260 ft) on each side, the additional 10 aerobridges provided by the expansion doubled the international passenger handing capacity at Melbourne Airport.
In April 1994, the Australian Government announced that all airports operated by FAC would be privatised in several phases. Melbourne Airport was included in the first phase, being acquired by the newly formed Australia Pacific Airports Corporation Limited for $1.3 billion. The transfer was completed on 30 June 1997 on a 50-year long-term lease, with the option for a further 49 years. Melbourne Airport is categorised as a Leased Commonwealth Airport.
Since privatisation, further improvements to infrastructure have begun at the airport, including expansion of runways, car parks and terminals. The multi-storey carpark outside the terminal was completed between 1995 and August 1997 at a cost of $49 million, providing 3,100 parking spaces, the majority undercover. This initially four-level structure replaced the previous open air carpark outside the terminal. Work commenced on the six-story 276-room Hilton Hotel (now Park Royal) above the carpark in January 1999, which was completed in mid-2000 at a cost of $55 million. Expansion of the Qantas domestic terminal was completed in 1999, featuring a second pier and 9 additional aircraft stands.
In December 2000, a fourth passenger terminal was opened: the Domestic Express Terminal, located to the south of the main terminal building at a cost of $9 million. It was the first additional passenger terminal facility to be built at Melbourne Airport since 1971.
Expansion of carparks has also continued with a $40 million project commenced in 2004, doubling the size of the short term carpark with the addition of 2,500 spaces over six levels, along with 1,200 new spaces added to the 5,000 already available in the long term carpark. Revenue from retail operations at Melbourne Airport broke the $100 million mark for the first time in 2004, this being a 100 per cent increase in revenue since the first year of privatisation.
In 2005 construction works were undertaken to prepare the airport for the arrival of the double-decker Airbus A380. The main work was the widening of the main north–south runway by 15 m (49 ft), which was completed over a 29-day period in May 2005. The improvements also included the construction of dual airbridges (Gates 9 and 11) with the ability to board both decks simultaneously to reduce turnaround times, the extension of the international terminal building by 20 m (66 ft) to include new penthouse airline lounges, and the construction of an additional baggage carousel in the arrivals hall. As a result, the airport was the first in Australia to be capable of handling the A380. The A380 made its first test flight into the airport on 14 November 2005. On 15 May 2008 the A380 made its first passenger flight into the airport when a Singapore Airlines Sydney-bound flight was diverted from Sydney Airport because of fog. Beginning services in October 2008, Qantas was the first airline to operate the A380 from the airport, flying nonstop to Los Angeles International Airport twice a week. This was the inaugural route for the Qantas A380.
In March 2006 the airport undertook a 5,000 m2 (54,000 sq ft) expansion of Terminal 2, and the construction of an additional level of airline lounges above the terminal. In 2008 a further 25,000 m2 (270,000 sq ft) expansion of Terminal 2 commenced, costing $330 million with completion in 2011. The works added 5 additional aerobridges on a new passenger concourse, and a new 5,000 m2 (54,000 sq ft) outbound passenger security and customs processing zone.
Melbourne Airport’s terminals have 68 gates: 53 domestic and 15 international. There are five dedicated freighter parking positions on the Southern Freighter Apron. The current terminal numbering system was introduced in July 2005; they were previously known as Qantas Domestic, International, and South (formerly Ansett Domestic).
Terminal 1 hosts domestic and regional services for Qantas Group airlines, Qantas and QantasLink (which is located to the northern end of the building). Departures are located on the first floor, while arrivals are located on the ground floor. The terminal has 16 parking bays served by aerobridges; 12 are served by single aerobridges whilst four are served by double aerobridges. There are another five non-aerobridge gates, which are used by QantasLink.
Opened with Melbourne Airport in 1970 for Trans Australia Airlines, the terminal passed to Qantas in 1992 when they acquired the airline. Work on improving the original terminal commenced in October 1997 and was completed in late 1999 at a cost of $50 million, featuring a second pier, stands for 9 additional aircraft, an extended access roadway and the expansion of the terminal.
Today, a wide range of shops and food outlets are situated at the end of the terminal near the entrance into Terminal 2. Qantas has a Qantas Club, Business Class and a chairman’s lounge in the terminal.
Terminal 2 handles all international, and limited domestic, flights out of Melbourne Airport, and was opened in 1970. The terminal has 20 gates with aerobridges. Cathay Pacific, Malaysia Airlines, Qantas (which includes two lounges in Terminal 2, a First lounge and a Business lounge/Qantas Club), Singapore Airlines, Air New Zealand, Etihad Airways and Emirates all operate airline lounges in the terminal.
A $330 million expansion programme for Terminal 2 was announced in 2007 and was completed in 2012. The objectives of this project include new lounges and retail facilities, a new satellite terminal, increased luggage capacity and a redesign of customs and security areas. A new satellite terminal features floor-to-ceiling windows offers views of the North-South runway. The new concourse includes three double-decker aerobridges which are gates 16, 18 and 20, each accommodating an A380 aircraft or two smaller aircraft and one single aerobridge. The baggage handling capacity will be increased, and two new baggage carousels will cater to increased A380 traffic.
Although described as a satellite terminal, the terminal building is connected by an above-ground corridor to Terminal 2. Departures take place on the lower deck (similar to the A380 boarding lounges currently in use at Gates 9 and 11), with arrivals streamed on to the first floor to connect with the current first floor arrivals deck. All gates including 18 and 20 are now handling passengers.
Terminal 3 opened with the airport as the Ansett Australia terminal, but is now owned by Melbourne Airport. Terminal 3 is home to Virgin Australia. It has eleven parking bays served by single aerobridges and eight parking bays not equipped with aerobridges.
An expansion of the terminal was approved in 1989 and completed in 1991 when a second pier was added by Ansett to the south for use by smaller regional airline Kendell. The terminal was used exclusively by the Ansett Group for all its domestic activities until its collapse in 2001. It was intended to be used by the “new Ansett”, under ownership of Tesna; however, following the Tesna group’s withdrawal of the purchase of Ansett in 2002, the terminal was sold back to Melbourne Airport by Ansett’s administrators. As a result, Melbourne Airport undertook a major renovation and facelift of the terminal, following which Virgin Australia (then Virgin Blue) moved in from what was then called Domestic Express (now Terminal 4), and has since begun operating The Lounge in the terminal, using the former Ansett Australia Golden Wing Lounge area. Regional Express also operates an airline lounge in the terminal.
The second pier of T3 was lost to the new T4, out of the ten gates they will be reclaiming three. While the others will be used by Tigerair Australia. Check-In facilities for Virgin Australia will still be in T3.
Terminal 4 – originally called the Domestic Express or South Terminal – is dedicated to budget airlines and is the first facility of its kind at a conventional airport in Australia. It was originally constructed for Virgin Blue (Virgin Australia) and Impulse Airlines. Virgin Blue eventually moved into Terminal 3 following the demise of Ansett. A$5 million refit began in June 2007 along the lines of the budget terminal model at Singapore Changi Airport and Kuala Lumpur International Airport. Lower landing and airport handling fees are charged to airlines due to the basic facilities, lack of jet bridges, and fewer amenities and retail outlets compared to a conventional terminal. However, the terminal is located next to the main terminal building, unlike in Singapore and Kuala Lumpur. The terminal was rebuilt by Tiger Airways Australia, which has used it as its main hub since it operated its first domestic flight on 23 November 2007.
Jetstar Airways confirmed its involvement in discussions with Melbourne Airport regarding the expansion of terminal facilities to accommodate for the growth of domestic low-cost services. The expansion of Terminal 4 includes infrastructure to accommodate Tiger Airways Australia and Jetstar Airways flights. The development cost hundreds of millions of dollars. In March 2012 it was announced that in October the same year T4 is to break ground, an expected completion of July 2014 was released, but was pushed back to late August 2015 and opened on 18 August 2015. The new T4 terminal is 35,000 m2 (380,000 sq ft) and linked “under one roof” with T3. Terminal 4 is currently used by Tigerair Australia, Regional Express Airlines, Jetstar and Airnorth. In November 2015 Jetstar moved into T4. Three Gates are dedicated to Virgin Australia. Jetstar has triple the number of gates they had at T1.
Southern Freighter Apron
The Southern Freighter Apron has five dedicated freighter parking positions which host 21 dedicated freighter operations a week. In August 1997, the fifth freighter parking position and the apron was extended.
Melbourne Airport is served by four hotels. A Parkroyal Hotel is located 100 m (330 ft) from Terminal 2 atop the multi-level carpark. Work commenced on the six-story 280-room hotel in January 1999 and was completed in mid-2000. The hotel was originally a Hilton but was relaunched as the Parkroyal on 4 April 2011. Holiday Inn has an outlet located 400 m (1,300 ft) from the terminal precinct. Ibis Budget offers lodgings located 600 m (2,000 ft) from the terminals. Mantra Tullamarine opened in 2009, 2 km (1.2 mi) from the terminal precinct.
Melbourne is the second busiest airport in Australia. The airport is curfew-free and operates 24 hours a day, although between 2 am and 4 am, freight aircraft are more prevalent than passenger flights. In 2004, the environmental management systems were accredited ISO 14001, the world’s best practice standard, making it the first airport in Australia to receive such accreditation.
Melbourne Airport has two intersecting runways: one 3,657 m (11,998 ft) north–south and one 2,286 m (7,500 ft) east–west. Due to increasing traffic, several runway expansions are planned, including an 843 m (2,766 ft) extension of the north-south runway to lengthen it to 4,500 m (14,764 ft), and a 1,214 m (3,983 ft) extension of the east–west runway to a total of 3,500 m (11,483 ft). Two new runways are also planned: a 3,000 m (9,843 ft) runway parallel to the current north–south runway and a 3,000 m (9,843 ft) runway south of the current east–west runway. The current east west runway extension and new third runway are expected to cost $500-750 million with major construction set to begin around 2019 and be complete by 2022, pending approval. Traffic movement is expected to reach 248,000 per annum by 2017, necessitating a third runway.
On 5 June 2008, it was announced that the airport would install a Category III landing system, allowing planes to land in low visibility conditions, such as fog. This system was the first of its kind in Australia, and was commissioned March 2010 at a cost of $10 million.
Melbourne Airspace Control Centre
In addition to the onsite control tower, the airport is home to Melbourne Centre, an air traffic control facility that is responsible for the separation of aircraft in Australia’s busiest flight information region, Melbourne FIR. Melbourne FIR monitors airspace over Victoria, Tasmania, southern New South Wales, most of South Australia, the southern half of Western Australia and airspace over the Indian and Southern Ocean. In total, the centre controls 6% of the world’s airspace. The airport is also the home of the Canberra, Adelaide and Melbourne approach facilities, which provide control services to aircraft arriving and departing at those airports.
Airlines and destinations
The following airlines operate cargo-only services from Melbourne Airport’s Southern Freighter Apron:
Traffic and statistics
In 2016-17 Melbourne Airport recorded around 25 million domestic passenger movements and around 10 million international passenger movements. In that year there were 239,466 aircraft movements in total. Melbourne is the second busiest airport in Australia for passenger movements, behind Sydney and ahead of Brisbane.
Annual passenger statistics for Melbourne Airport
Year Domestic passengers International passengers Domestic aircraft movements^ International aircraft movements^ Passengers per domestic aircraft Passengers per international aircraft 1985-86 5,275,067 1,200,916 74,622 11,769 71 102 1990-91 6,669,030 1,677,295 86,320 15,884 77 106 1995-96 10,878,097 2,093,722 116,795 15,616 93 134 2000-01 13,628,580 3,252,430 151,769 22,894 90 142 2005-06 16,787,596 4,253,268 150,222 25,213 112 169 2010-11 21,749,355 6,213,479 173,769 33,029 125 188 2011-12 21,298,613 6,657,880 171,340 34,576 124 193 2012-13 22,504,752 6,987,506 179,494 35,920 125 195 2013-14 22,229,895 7,666,124 183,484 39,344 127 195 2014-15 23,524,659 8,410,941 187,140 41,294 126 204 2015-16 24,426,026 9,278,934 190,955 43,819 128 212 2016-17 24,928,048 9,949,458 191,662 45,202 130 220
^ Passenger service movements only (excludes freight).
Annual passenger statistics for Melbourne Airport
Year Passengers Aircraft
1997–98 13,791,467 138,252 1998–99 14,131,213 141,560 1999–00 15,146,129 150,657 2000–01 16,881,010 174,663 2001–02 15,967,430 147,150 2002–03 16,382,298 146,751 2003–04 18,630,612 157,524 2004–05 20,274,457 176,038 2005–06 21,040,864 175,435 2006–07 22,156,871 176,112 2007–08 23,943,342 186,431 2008–09 24,448,325 189,011 2009–10 25,917,992 192,641 2014–15 32,052,000 unknown Busiest international freight routes into and out of Melbourne Airport (FY 2011)
Rank Airport Freight tonnes handled % change 1 Singapore, Singapore-Changi 47,127.8 2.9 2 Hong Kong, Hong Kong 35,334.1 3.5 3 New Zealand, Auckland 26,736.1 21.3 4 Malaysia, Kuala Lumpur International 22,002.2 27.6 5 Thailand, Bangkok–Suvarnabhumi 20,354.9 4.1 6 United Arab Emirates, Dubai 18,070.9 15.7 7 Qatar, Doha 9,328.9 102.9 8 People’s Republic of China, Shanghai–Pudong 5,097 34.7 9 United States, Los Angeles 4,877.4 5.4 10 Indonesia, Denpasar 2,547.8 17.6 Busiest international routes – Melbourne Airport (year ending 30 Jun 2018)
Rank Airport Passengers handled % change 1 Singapore, Singapore-Changi 1,450,040 3.7 2 New Zealand, Auckland 1,247,393 2.3 3 Hong Kong, Hong Kong 828,972 18.2 4 Malaysia, Kuala Lumpur International 782,265 7.7 5 United Arab Emirates, Dubai 655,022 6.5 6 United States, Los Angeles 620,341 21.8 7 Indonesia, Denpasar 527,961 5.5 8 Thailand, Bangkok–Suvarnabhumi 474,629 2.4 9 United Arab Emirates, Abu Dhabi 398,069 10.4 10 China, Guangzhou 382,696 4.0 Busiest domestic passenger routes for Melbourne Airport (year ending 30 Jun 2018)
Rank Airport Passengers handled % change 1 New South Wales, Sydney 9,250,822 3.1 2 Queensland, Brisbane 3,556,885 1.6 3 South Australia, Adelaide 2,487,319 3.1 4 Western Australia, Perth 2,057,845 0.5 5 Queensland, Gold Coast 2,045,631 2.7 6 Tasmania, Hobart 1,638,627 2.5 7 Australian Capital Territory, Canberra 1,150,476 6.7 8 Tasmania, Launceston 945,695 3.6 9 Queensland, Cairns 850,342 2.5 10 Queensland, Sunshine Coast 515,801 12.6 11 New South Wales, Newcastle 488,439 4.1 12 Northern Territory, Darwin 302,651 1.2
Melbourne Airport is 23 km (14 mi) from the city centre and is accessible via the Tullamarine Freeway. One freeway offramp runs directly into the airport grounds, and a second to the south serves freight transport, taxis, buses and airport staff. In June 2015, the Airport Drive extension was completed, creating a second major link to the airport. The link starts at the M80 Western Ring Road and provides direct access to Melrose Drive 1.5 kilometres from the terminal area. As of 2018 the Tullamarine Freeway is being widened.
Melbourne Airport has five car parks, all of which operate 24 hours a day, 7 days a week. The short-term, multi-level long-term, business and express carparks are covered, while the long-term parking is not. The main multi-level carpark in front of the terminal was built in the late 1990s, replacing the pre-existing ground-level car parking. It has been progressively expanded ever since.
Melbourne Airport recorded more than 2.2 million taxi movements in the year to 30 June 2017.
Buses and shuttle services
The Skybus Super Shuttle operates express bus services from the airport to Southern Cross railway station (on the western boundary of the Melbourne City Centre) and St Kilda. Shuttle services also operate between the airport and the Mornington Peninsula, making stops in St Kilda, Elsternwick, Brighton and Frankston. SkyBus current transports around 3.4 million passengers between the airport and Melbourne’s CBD.
Metropolitan and regional public buses also operate to or via the airport. Routes 478, 479 & 482 operate to Westfield Airport West, via the route 59 tram terminus. Route 479 also operate to Sunbury railway station, connecting with Sunbury and Bendigo line trains. The route 901 SmartBus service was introduced in September 2010 as a frequent bus service. Route 901 connects to trains at Broadmeadows (Craigieburn, Seymour, Shepparton and Albury lines), Epping (Mernda line), Greensborough (Hurstbridge line) and Blackburn (Belgrave and Lilydale lines). V/Line operates timetabled regional coach services to Barham and Deniliquin via the airport.
There are nine other bus companies serving the airport, with services to Ballarat, Bendigo, Dandenong, Frankston, Mornington Peninsula, Geelong, Melbourne’s suburbs, Shepparton and the Riverina. These provide alternatives to transfer onto other V/Line services.
Proposed rail connection
Although Melbourne Airport is serviced by public transport vehicles, there is no railway connection between the airport and the city as of 2018.
The possibility of installing a rail link from what was originally known as the Broadmeadows line (now the Craigieburn line) to the airport was debated in the 1960s under the Bolte State Government, but with not enough support in parliament to gain a majority, the rail project was abandoned in 1965.
In 2001, the Bracks State Government investigated the construction of a heavy rail link to the airport under the Linking Victoria programme. Two options were considered; the first branched off the Craigieburn Suburban Line to the east, and the second branched off the Albion Goods Line, which passes close to the airport’s boundary to the south. The second option was preferred. Market research concluded most passengers preferred travelling to the airport by taxi or car, and poor patronage of similar links in Sydney and Brisbane cast doubt on the viability of the project. This led to the project being deferred until at least 2012. On 21 July 2008, the Premier of Victoria reaffirmed the government’s commitment to a rail link and said that it would be considered within three to five years. To maximise future development options, the airport lobbied for the on-grounds section of the railway to be underground.
In 2010, Martin Pakula of the Labor Party, newly appointed State Minister for Public Transport, announced that the rail link had been taken off the agenda with new freeway options being explored instead, however a change of government at the 2010 Victorian State Election to Liberals, saw policy for the introduction of the rail link return to the agenda, with a promise by the incoming Coalition government to undertake planning for its construction.
Proposals in January 2013 to improve the bus service to the airport involving turning emergency lanes into bus lanes on the freeway and the Bolte Bridge and putting SkyBus on a myki fare, were challenged by CityLink operator Transurban, because it would limit its toll revenue, and by Melbourne Airport, because it would reduce its car parking profits. Similar objections would apply to a rail link.
On 13 March 2013, the Victorian Liberal government under then Premier, Denis Napthine, announced that the Melbourne Airport Rail Link (MARL) would be constructed around 2015/16 running from the CBD via Sunshine station and the Albion–Jacana railway line. This proposal never became a reality, with the Napthine Government losing office to the Labor Party at the 2014 state election.
In 2015 and 2016, the Andrews state government decided to shelve the airport rail link proposal and instead focus on inner-city rail projects such as the Melbourne Metro Rail Project. But after enormous pressure from the coalition federal governments of Tony Abbott and Malcolm Turnbull to plan for a proposal, the Andrews Government announced in May 2017 that it would spend $10 million along with the Turnbull Government’s $30 million to devise a rail link planning study. On 23 November 2017, Premier Daniel Andrews told business groups that construction on a rail link between the airport and Melbourne’s Southern Cross station via Sunshine station would begin construction within the next 10 years.
On 12 April 2018, Prime Minister Malcolm Turnbull announced that the federal government would pledge $5 billion for a rail link between the airport and Melbourne’s CBD. He had also stated that the Victoria state government would also have to match federal funding in order for the project to proceed. With a 50-50 funding split between the State and Federal governments, a possible private investment in the project could see the total cost rise to $15 billion.
On 22 July 2018, the state government announced that it would provide $5 billion to match federal government funding for the airport rail link.
Accidents and incidents
- On 29 May 2003, Qantas Flight 1737 from Melbourne to Launceston Airport was subjected to an attempted hijacking shortly after takeoff. The hijacker, a passenger named David Robinson, intended to fly the aircraft into the Walls of Jerusalem National Park, located in central Tasmania. The flight attendants and passengers successfully subdued and restrained the hijacker, and the aircraft returned to Melbourne.
- On 20 March 2009, Emirates Airline Flight 407, an Airbus A340-500, was taking off from Melbourne Airport on Runway 16 for a flight to Dubai International Airport and failed to become airborne in the normal distance. When the aircraft was nearing the end of the runway, the crew commanded nose-up sharply, causing its tail to scrape along the runway as it became airborne, during which smoke was observed in the cabin. The crew dumped fuel and returned to the airport. The damage caused to the aircraft was considered substantial. The aircraft damaged a strobe light at the end of the runway as well as an antenna on the localiser, which led to the ILS being out of service for some time causing some disruptions to the airport’s operation.
Awards and accolades
Melbourne Airport has received numerous awards. The International Air Transport Association ranked Melbourne among the top five airports in the world in 1997 and 1998. In 2003, Melbourne received the IATA’s Eagle Award for service and two National Tourism Awards for tourism services.
The airport has received recognition in other areas. It has won national and state tourism awards, and Singapore Airlines presented the airport with the Service Partner Award and Premier Business Partner Award in 2002 and 2004, respectively. In 2006, the airport won the for the runway widening project, dubbed “the most outstanding example of construction excellence for 2006”. In 2012, Parkroyal Melbourne Airport was awarded for the best airport hotel in Australia/the Pacific by Skytrax. According to Skytrax World’s Top 100 Airports List, Melbourne Airport has improved from ranked 43rd in 2012 to 27th in 2018. 
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